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Privacy policy

PRIVACY policy

ARTICLE 1: PREAMBLE

This privacy policy applies to the site : ilesloyauteexplore.nc.

The purpose of this privacy policy is to explain to users of the site :

  • How their data is collected and processed. Personal data must be considered as all data that can identify a user. These include the user's first and last name, age, postal address, email address, location, or IP address.
  • Their rights regarding this data
  • Who is responsible for the processing of the personal data collected and processed?
  • To whom this data is communicated?
  • The policy of the site in terms of "cookies" files.

This privacy policy supplements the legal notice and the General Conditions of Use that users can consult at the following address :

https://www.ilesloyauteexplorer.nc/mentions-legales/
ARTICLE 2 : GENERAL PRINCIPLES FOR DATA COLLECTION AND PROCESSING

Under the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data of users of the site comply with the following principles :

  • Lawfulness, fairness, and transparency: Data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his data is collected, and for what reasons his data is collected.
  • Limited purposes: The collection and processing of data is carried out to meet one or more purposes determined in these general conditions of use.
  • Minimization of data collection and processing: Only the data necessary for the proper execution of the objectives pursued by the site are collected.
  • Data retention is reduced over time: The data is kept for a limited time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period
  • Integrity and confidentiality of the data collected and processed: The data controller undertakes to guarantee the integrity and confidentiality of the data collected.

To be lawful, and under the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below :

  • The user has expressly consented to the processing.
  • The processing is necessary for the proper performance of a contract.
  • The processing complies with a legal obligation.
  • The processing is justified by a necessity related to the protection of the vital interests of the data subject or another natural person.
  • The processing may be explained by a necessity linked to the performance of a task carried out in the public interest or the exercise of official authority.
  • The processing and collection of personal data is necessary for the legitimate and private interests pursued by the controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED AS PART OF NAVIGATION ON THE SITE

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the Iles Loyauté Explorer website are as follows :
– Name and surname
– Email address
– Phone

This data is collected when the user fills in the booking form or contact form.

The retention period of cookies varies depending on the type of cookie. We mostly use cookies that self-destruct after the end of the connection. These are so-called session or navigation cookies. A log file also allows us to log all accesses to our web pages or the download of the various files available on our sites for 365 days. Finally, information about your consent to cookies is kept for a maximum period of 13 months. Cookies are used for internal use and are not accessible to third parties.

The collection and processing of data serves the following purposes :
– Response to requests sent through the contact form 
– Response to requests for quotes and reservations

The data processing carried out is based on the user's legal consent.

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party and are only processed by the publisher of the site.

C. DATA HOSTING

The Iles Loyauté Explorer website is hosted by Webcom, whose head office is located at 19, rue Jules Garnier 98800 NOUMEA, NEW CALEDONIA.

The host can be contacted at the following telephone number: +687 45 45 07.

The data collected and processed by the site are exclusively hosted and processed in France.

ARTICLE 4: DATA CONTROLLER

A. THE DATA CONTROLLER

The organisation responsible for the processing of personal data is Îles Loyauté Explorer, represented by its legal representative. Who can be contacted as follows :
– By phone : +687 27 70 50
– By email : info@ilexplorer.nc

The data controller is responsible for determining the purposes and means used for the processing of personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER

The controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed and to respect the purposes for which the data was collected.

In addition, the Data Controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails disproportionate formalities, costs, and procedures for him.

If the integrity, confidentiality, or security of the user's data is compromised, the controller undertakes to inform the user by any means.

ARTICLE 5 : USER RIGHTS

Under the regulations concerning the processing of personal data, the user has the rights listed below. For the data controller to comply with his request, the user is required to provide him with his first and last name as well as his email address. The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. PRESENTATION OF THE USER'S RIGHTS CONCERNING DATA COLLECTION AND PROCESSING

a. Right of access, rectification and right to erasure

The user may read, update, modify or request the deletion of data concerning him :
– By phone : +687 27 70 50
– By email : info@ilexplorer.nc

b. Right to data portability

The user has the right to request the portability of his data, held by the site, to another site:
– By phone : +687 27 70 50
– By email : info@ilexplorer.nc

c. Right to restriction and objection to data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons that may prevail over the interests, rights and freedoms of the user :
– By phone : +687 27 70 50
– By email : info@ilexplorer.nc

d. Right not to be subject to a decision based solely on an automated process.

Under the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or similarly significantly affects him.

e. Right to determine the fate of data after death.

The user is reminded that he can determine what should be the future of his collected and processed data if he dies, under Law No. 2016-1321 of 7 October 2016.

f. Right to refer the matter to the competent supervisory authority.

If the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or, if he believes that one of the rights listed above is infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. PERSONAL DATA OF MINORS

Under the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over may consent to the processing of their data.

If the user is a minor under 15 years of age, the consent of a legal representative will be required so that personal data can be collected and processed.

The publisher of the site reserves the right to verify by any means that the user is over 15 years old, or that he has obtained the agreement of a legal representative before browsing the site.

ARTICLE 6: USE OF "COOKIE" FILES

The site may use "cookie" techniques.

A "cookie" is a small file (less than 4 KB), stored by the site on the user's hard drive, containing information about the user's browsing habits.

These files allow the site to process statistics and traffic information, facilitate navigation and improve the service for the user's convenience.

For the use of "cookie" files involving the storage and analysis of personal data, the user's consent is necessarily requested.

This consent of the user is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again ask the user's permission to save "cookie" files on his hard drive.

a. Opposition by the user to the use of "cookie" files

Cookies that are not essential to the operation of the site are only placed on the user's terminal after obtaining his consent. The user can withdraw his consent at any time, by clicking on the "Manage consent" button.

More generally, it is brought to the attention of the user that he can oppose the registration of these files (cookies) by configuring his browser software. For information, the user can find at the following addresses the steps to follow to configure his browser software to oppose the registration of "cookie" files :

If the user decides to disable the "cookies" files, he will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being the fault of the publisher of the site.

b. Description of the "cookie" files used by the site.

The publisher of the site draws the user's attention to the fact that the following cookies are used during navigation :
          Cookies necessary to :
          – allow or facilitate communication by electronic means
        – the provision of an online communication service at the express request of the user
        – contribute to the security of the service requested by the user

By browsing the site, it is brought to the attention of the user that "cookie" files of third parties may be saved.

In particular the following third parties :
          – Google Analytics : https://support.google.com/analytics/answer/9019185?hl=fr

In addition, the site integrates social network buttons, allowing the user to share his activity on the site. "Cookie" files from these social networks may therefore be stored on the user's computer when using these features.

The user's attention is drawn to the fact that these sites have their privacy policies and general conditions of use that may differ from the site. The publisher of the site invites users to consult the privacy policies and general conditions of use of these sites.

ARTICLE 7: CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address :

          https://www.ilesloyauteexplorer.nc/politique-de-confidentialite/

The publisher of the site reserves the right to modify it to guarantee its compliance with the law in force. Therefore, the user is invited to regularly consult this privacy policy to stay informed of the latest changes that may be made concerning him. It is brought to the attention of the user that the last update of this privacy policy occurred on: 23/12/2022.

ARTICLE 8: ACCEPTANCE BY THE USER OF THE PRIVACY POLICY

By browsing the site, the user certifies that he has read and understood this privacy policy and accepts its conditions, with regard more particularly to the collection and processing of his data, as well as the use of "cookie" files.

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